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VR Goggles

TUL TV Privacy Policy

Effective Date: May 2026

The Underground Lab, LLC (“TUL TV,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how information is collected, used, and protected when using the TUL TV mobile application, website, and related services.

Information We Collect

TUL TV may collect the following information:

Device Information

  • Device type

  • Operating system version

  • App version

  • IP address

  • Mobile device identifiers

  • Push notification tokens

Usage Information

  • Content viewed

  • Viewing activity

  • App interactions

  • Streaming performance data

  • Crash and diagnostics information

Optional User Information

If users create accounts or interact with optional features, we may collect:

  • Name

  • Email address

  • Profile information

How We Use Information

We use collected information to:

  • Provide and improve the streaming experience

  • Deliver video content and app functionality

  • Send push notifications and updates

  • Monitor app performance and security

  • Analyze usage trends

  • Respond to support requests

Push Notifications

TUL TV may use Firebase Cloud Messaging (FCM) and Apple Push Notification services to deliver notifications related to:

  • New content releases

  • Platform updates

  • Announcements

  • Account activity

Users may disable notifications at any time through device settings.

Third-Party Services

TUL TV may use third-party services including:

  • Amazon Web Services (AWS)

  • Firebase

  • Apple services

  • Analytics and crash reporting tools

These services may collect limited technical information necessary to operate the platform.

Content Ownership

All streaming content provided through TUL TV is either:

  • owned by The Underground Lab, LLC,

  • licensed to The Underground Lab, LLC,

  • or distributed with permission from content owners.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, or misuse.

Children’s Privacy

TUL TV is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, users may have rights related to:

  • Accessing personal information

  • Requesting deletion of data

  • Opting out of certain communications

Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of TUL TV after changes become effective constitutes acceptance of the revised policy.

Contact Information

The Underground Lab, LLC
Website: https://www.tultv.com
Email: support@tultv.com

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